Frequently asked questions

Cross docking is a logistics process in which freight is unloaded from an inbound truck and transferred to an outbound truck, often with little or no long-term storage.

A cross dock is a facility or warehouse operation used to receive freight, sort or consolidate it when needed, and load it onto outbound transportation.

The inbound vehicle arrives, freight is unloaded and checked, any necessary sorting or pallet handling is performed, and the shipment is loaded onto an outbound vehicle. Timing and equipment should be agreed with the facility in advance.

Cross docking prices depend on location, freight volume, pallet count, labor, equipment, handling complexity, and service hours. Request an itemized offer for the specific job rather than relying on a generic price.

Create a request on XDockHub with your location, service needs, freight details, and timing. Participating providers can submit private offers when they can serve the request. Coverage and availability are not guaranteed.

Include location, inbound arrival, outbound pickup, pallet or piece count, weight, trailer type, freight restrictions, and any restacking or sorting requirements.

No. Cross docking focuses on moving freight through a facility quickly; warehousing typically includes storing inventory for longer periods. Some facilities offer both.

Some providers may offer short-term holding or storage, but it depends on the facility. Confirm the duration, fees, access, and insurance before booking.

No. Offers are private to the requesting customer, the relevant provider, and the platform owner.

XDockHub can generate invoices for bookings. Supported online payments use Stripe Checkout after the provider completes the required payment setup.